Guideline
*Inventory:
Green: Stocks
Yellow: Low in Stocks
Orange: No Stocks (Please do not order online, kindly call your sales reps)
*Payment:
After ordering, a transaction statement is automatically sent to the customer's email address and the salesperson's email address. No card payment yet, Please transfer the money into our bank account as below.
Shinhan bank 140-000-436989 (Receiver: Wurth Korea)
※ In case you need to pay by card, please contact the office.
*Delivery:
- If the order amount is less than 50,000 won, a shipping fee will be charged.
- Orders placed before 4pm are normally delivered the next day (working day) via Daeshin courier.(Exception can be occur)
*Return/Exchange/ Refund:
- In case of a simple change of mind or mistake by the customer, returns are not possible if the invoice date is more than 15 days. If it is less than 15 days, please contact contact the salesperson in charge.
- For quality-related issues, please contact the salesperson in charge.
*Useful Function:
Simple ordering by adding your frequent items to “Favorites” and “Order templates” function
*Contact person:
- If you have any questions about the product, please contact the salesperson in charge.
- For inquiries about the online shop, please contact the e-business team
